Reference

How warisanbola Handles Your Personal Data

Your personal data — from account registration details to payment method records — is collected and stored by warisanbola according to clear, documented practices described on this page.

Data collected only for stated purposesDANA, OVO, GoPay & QRIS transaction records protectedYour rights: access, correct, deleteRetention periods clearly definedContact us to review your data
Explore the Lobby Read FAQ
warisanbola How warisanbola Handles Your Personal Data
CONTACT YOUR PRIVACY TEAM

Reach Us About Your Privacy Rights

Our privacy support team is available daily from 08:00 to 22:00 WIB to handle data access requests, correction submissions and deletion enquiries.

Live Chat Connect directly through the live chat window on our site, available 08:00–22:00 WIB every…
Email Support Send your data access or deletion request to our privacy email address.
WhatsApp Message our privacy team on WhatsApp for quick status updates on ongoing data requests.
DATA HANDLING PRACTICES

Browse Our Six Core Privacy Commitments

Each commitment below reflects a concrete operational practice inside warisanbola — not a vague statement of intent.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to measure page load performance.

Account Security

Passwords are stored using one-way hashing; we never hold your password in plain text.

Payment Data Retention

Records of DANA, OVO, GoPay and QRIS transactions are retained for the period required for financial audit purposes.

Data Access Rights

You may request a full export of the personal data we hold on your account at any time.

Data Correction

If any personal detail on your account — name, phone number, payment wallet ID — is inaccurate, contact our support…

Data Deletion

When you request account closure, we delete personal identifiers from active systems within seven days.

Your Privacy Questions, Directly Answered

The questions below reflect what our account holders in Indonesia actually ask about how their data is handled. If your question is not covered here, our support team is reachable by live chat, email or WhatsApp between 08:00 and 22:00 WIB every day — we will respond with a direct, specific answer rather than a template reply.

We collect your name, email address, mobile number and the payment identifiers you register — such as your DANA wallet number or OVO account. We also log device type and session timestamps for security purposes, and nothing beyond what is needed to operate your account.

Payment identifiers linked to DANA, OVO, GoPay and QRIS are encrypted in storage and accessible only to our payments team for transaction verification. We share only the minimum data required with each payment processor to complete your transaction, and nothing more.

Yes. Submit a data access request via live chat, email or WhatsApp during our 08:00–22:00 WIB support hours. We verify your identity against your account ID and deliver a structured data export within three working days of your confirmed request.

Contact our support team through live chat or email, state which field needs correcting and attach a supporting document where relevant. We process corrections within one business day and send written confirmation to your registered email address once updated.

We share data only with payment processors like DANA and GoPay, and only the transaction data they need to process your payment. We do not sell, lease or exchange your personal information with advertisers, data brokers or unrelated third parties under any circumstances.

Personal identifiers are deleted from active systems within seven days of a verified account closure request. Anonymised transaction records may be retained for the period required under applicable financial audit rules. A deletion confirmation email is sent once the process completes.

Yes — the scope of data rights available to you depends on local law and where local law permits. Our support team can clarify which rights apply to your situation when you contact us directly during 08:00–22:00 WIB operating hours.

Related Pages

warisanbola Indonesia warisanbola Login warisanbola Casino About Us Register